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FAQs

Your Questions Answered

  1. What is Local Bygones?

    1. www.localbygones.co.uk is an exciting new project which draws on the vast picture archive of NWN Media Ltd publishers of a range of titles and web sites in North and Mid Wales, Cheshire and Shropshire. For more information about NWN Media Ltd please visit. www.nwnmedia.co.uk
      1. You can browse, share and buy photographs all in one place-and help to create a unique piece of local history in the process.
      2. We value your contributions so please register and log in and if you have some information that can be added to the history of a photograph or photographs please feel free to comment. To register click here.
      3. If there is a particular story to tell about a photograph please use the comment form. To register click here.
  2. How do I contact you?

    1. For assistance with queries and general information about the site please email using the form.
    2. For General enquiries
      1. NWN Media Ltd Mold Business Park Mold Flintshire CH7 1XY Telephone: 01352 707707
      2. For any Technical, marketing or Sales questions/queries contact our technical team using the contact form.
  3. What personal data will you keep if I register?

    1. We will keep you email address safely and securely for the purposes of administration. We may from time to time contact you with updates and offers. There will be an opportunity to opt out of these emailings on each email. We will not pass your details on to any third parties. For our full privacy policy click here.
  4. What if there is something wrong with the tagging of a photograph- how can this be changed?

    1. If you know more about a photograph please register and log on and send us your suggested changes and/or comments. We will review all contributions and once verified, publish as soon as practical. 
  5. What if there is a dispute about a photograph published on Bygones or I wish to have a photograph removed?

    1. Please contact the site administrator using the contact form.
  6. Can I upload my own photographs?

    1. This facility is being worked on and is in development. Please register for our newsletter and we will keep you updated on progress.
  7. When I buy a photograph, how long will it take to arrive?

    1. For Digital version the process is almost immediate.
    2. For hard copies your photograph should be with you in ten working days. 
  8. What format is my digital photograph in?

    1. Your downloaded file will be a hi resolution jpeg image.
  9. What do I do if my download does not open?

    1. Contact us quoting the reference number of the file in question and a member of staff will assist.
  10. I represent a school/business/community group. How do I get more involved in the Local bygones project?

    1. We are currently looking at ways to get schools and Other groups involved in the project. Please use the contact form outlining your request
  11. How can I use the photographs I purchase?

    1. You may use the downloaded or hard copy photographs for your own personal use only. You may not reproduce them in anyway for commercial gain, or make additional copies of them in any form, other than for your personal use. Copyright is retained by NWN Media Ltd. Please see our terms and conditions.
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